Privacy Policy

1. Information we collect

We collect the information you voluntarily provide when you request a pilot, contact us, or otherwise reach out through our website. This typically includes your name, work email, phone number, organization name, role, and any details you share about your community or needs.

We also use a first-party analytics cookie (zl_vid) that stores a random identifier in your browser for the maximum practical cookie lifetime (approximately 400 days), plus a short-lived session identifier. These contain no personal information; they simply let us recognise a returning browser so our page-visit and click analytics are not distorted by changing IP addresses. We record the pages you view, approximate location derived from your IP address, referrer, and anonymous click positions. You can clear or block these cookies in your browser at any time without affecting site functionality.

For site analytics we also passively collect technical and engagement details that your browser shares automatically: device type, browser and operating system, screen size, language and timezone, network connection type, general hardware characteristics, a one-way device fingerprint hash (used only to recognise a returning device when cookies are cleared), campaign parameters in the link you followed (UTM source/medium/campaign), time spent on each page, scroll depth, and cursor movement patterns. This data is used only in aggregate and by our internal team to improve the website; it is never sold or shared with third parties.

We also use third-party IP lookup services to derive the network your visit came from. This may identify the internet service provider or organization that owns the IP address (for example, a company or institutional network), the type of network (business, residential, mobile, hosting, or VPN/proxy), and an approximate city-level location. These inferences are derived from public network registries — they are approximate, are not always accurate, and we do not attempt to identify individual people from them.

2. How we use your information

We use your personal information to respond to your inquiry, evaluate whether a pilot program is a good fit, schedule follow-up conversations, and communicate with you about Zleni products and services. We do not sell your personal information.

When you visit this website, we also automatically record technical information including your IP address, approximate location derived from that IP address (city, region, postal code, and country), your internet service provider or network operator, the pages you view, your referring website, and your browser user agent. We use this information to understand how our site is being used and to improve it. We do not use it to identify you personally, and we do not sell it.

3. Text messages and SMS

If you choose to provide your phone number, we may use it to send you text messages about your pilot inquiry, follow-up logistics, or service updates.

Standard message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP or by contacting us directly.

4. How we protect your information

We store your information using industry-standard services with access controls and encryption in transit. We limit access to your information to the team members who need it to follow up on your request.

5. Sharing your information

We do not share your personal information with third parties except as needed to operate our services (for example, secure hosting and email delivery providers) or as required by law.

6. Your choices

You can ask us to update, correct, or delete your personal information at any time by emailing us at the address below. You may also unsubscribe from marketing emails or opt out of text messages by following the instructions in those messages.

7. Contact us

If you have questions about this privacy policy or how we handle your information, please reach us through our contact form.